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tax_coll:showmypc [2020/04/22 13:54 UTC] – [Remote Support via ShowMyPC] mwolfe | tax_coll:showmypc [2020/05/21 18:26 UTC] (current) – matt | ||
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- | ====== Remote Support via ShowMyPC | + | ===== Remote Support via ShowMyPC ===== |
ShowMyPC is a program that allows us to help you over the internet. | ShowMyPC is a program that allows us to help you over the internet. | ||
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To best server our customers, we may schedule a remote support time slot and ask you to generate this password using the steps below before calling. | To best server our customers, we may schedule a remote support time slot and ask you to generate this password using the steps below before calling. | ||
- | === TaxColl2k Not Installed or Won't Open === | + | ==== TaxColl2k Not Installed or Won't Open ==== |
- | The instructions below assume that you are able to get into the TaxColl2k program. | + | The instructions below assume that you are able to get into the TaxColl2k program. |
===== Begin a ShowMyPC Session ===== | ===== Begin a ShowMyPC Session ===== | ||
- Open the TaxColl2k program\\ {{: | - Open the TaxColl2k program\\ {{: |