Differences

This shows you the differences between two versions of the page.

--- tax_coll:install:update [2021/01/22 17:39 UTC] – mwolfe
+++ tax_coll:install:update [2021/01/22 17:51 UTC] (current) – mwolfe
@@ Line 1: / Line 1: @@
 ====== Updating the Program ======
-The simplest way to update the program is to use the "Check for Updates" button at the top of the program:\\
+The simplest way to update the program is to use the "Check for Updates" button at the top of the program:
 {{:tax_coll:install:check_for_updates.png|}}
-The download should start automatically.  You will see a progress window during the download:
+If the ribbon is collapsed, you may not see the "Check for updates" option.  In that case, you will have to click on "Help" first:
+{{:tax_coll:install:click_help.png|}}
+If you see the following message, then it means you do not have to update.  It won't hurt anything to update again, though, so you can click [OK] if you want:
+{{:tax_coll:install:update_anyway.png|}}
+The download should start automatically.
+**If the download fails,** there may be an issue with your antivirus program.  Follow [[tax_coll:install:online|these instructions]] instead.  Otherwise, continue with the remaining steps on this page.
+You will see a progress window during the download:
 {{:tax_coll:install:downloading.png|}}
@@ Line 23: / Line 35: @@
 {{:tax_coll:install:updated.png|}}