Assessor 2k User Support

General user support page for Assessor 2k

When requesting support please include answers to the following questions:

=== - Which computer are you currently experiencing the issue on? //(i.e., TaxRE110, TYL7626 and/or IP address)// ===
    * If unsure, **click the <key>Start</key> button and type "pc name"** and select **"View your PC name"**\\ \\ 
    * {{:assessor:2021-12-07_14-50-16.png?nolink&600|}}\\ \\ 
    * Find your computer name next to "Device Name" (My computer is named "hal"):\\ \\ 
    * {{:assessor:2021-12-07_14-52-15.png?nolink&600|}}\\ \\ 
    * **To find your IP address:**
      * Click the <key>Start</key> button and go to Settings -> Network & Internet\\ \\ 
      * {{:assessor:2021-12-07_14-55-33.png?nolink&400|}}\\ \\ 
      * {{:assessor:2021-12-07_14-56-32.png?nolink&600|}}\\ \\ 
      * If connected via Ethernet, select **Ethernet -> Properties.** If connected via WIFI select **Wifi -> Properties.**\\ \\ 
      * {{:assessor:2021-12-07_14-58-58.png?nolink&600|}}\\ \\ \\ 
      * Scroll down to **Properties** and **//click// the <key>Copy</key> button**\\ \\ 
      * {{:assessor:2021-12-07_15-00-21.png?nolink&600|}}\\ \\ 
      * the information above is now copied to your clipboard.\\ 
      * **Paste into your support request.** The pasted text will look similar to this:\\ \\ 
      * {{:assessor:2021-12-07_15-10-06.png?nolink&600|}}\\ \\ 
=== - Which user are you currently logged in as? //(i.e., tylerre10)// ===
    * If unsure, **click the <key>Start</key> button**, then **hover over the "Person" icon:**