Assessor 2k User Support

General user support page for Assessor 2k

When requesting support please include answers to the following questions:

1. Which computer are you currently experiencing the issue on? (i.e., TaxRE110, TYL7626 and/or IP address)
   • If unsure, click the Start button and type "pc name" and select "View your PC name"
     
     
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   • Find your computer name next to "Device Name" (My computer is named "hal"):
     
     
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   • To find your IP address:
     • Click the Start button and go to Settings → Network & Internet
       
       
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     • If connected via Ethernet, select Ethernet → Properties. If connected via WIFI select Wifi → Properties.
       
       
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     • Scroll down to Properties and click the Copy button * - Which user are you currently logged in as? (i.e., tylerre10) * If unsure, click the Start button, then hover over the "Person" icon:**