Create a Custom Letter Template

Click the [Templates] button in the ribbon at the top of the program window

Enter a name for your template, like "Missing Door Violation", then click [OK]

The Letter Template form opens

In the "Letter Body" text area, type the following without quotes: "Dear "

In the Addressee field combo box, type or select: Full Name

Click on the button [Insert Addressee Note]

The "Letter Body" text should now show: Dear {{Full Name}}

Text inside double curly braces ("{{...}}") will be replaced with addressee information.

The cursor is placed at the end of the insertion point

Type a comma then press Enter on the keyboard

Type Tax Map:

In the Addressee field combo box, type or select: Tax Map

Click on the button [Insert Addressee Note]

The "Letter Body" text should now end with the following line: "Tax Map: {{Tax Map}}"

Select the "Tax Map" line then click on the right-align box in the Text Formatting ribbon group

Continue entering additional text in the "Letter Body" box until it looks like the following:

Dear {{Full Name}}, &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tax Map: {{Tax Map}} Chapter 231 Exterior Doors It has come to our attention that your residence is missing one or more exterior doors. Fine: [[Fine Amount Per Door:$50]] per door Number of missing doors: [[Missing Door Count]] Total Fine: [[Total Fine Amount]]

A Few Notes to Keep in Mind

A single notice may be sent to multiple addressees.

Info in double-square brackets (''[[...]]'') will be the same for all addressees who receive a notice.

Info in double-curly braces (''{{...}}'') will be different for each individual letter of a notice.

It may be helpful to think of the relationship among templates, notices, and letters as a hierarchy:

Template: the foundation for creating letters

Notice: an instance of a template, it will create one letter for each of its addressees

Letter: an instance of a notice; all the notice field info will match (''[[...]]'') but the addressee info (''{{...}}'') will vary from letter to letter