Assessor 2k User Support

General user support page for Assessor 2k

Requesting Assessor 2k User Support

When requesting support please include answers to the following questions:

Which computer are you currently experiencing the issue on? (i.e., TaxRE110, TYL7626 and/or IP address)

If unsure, click the Start button and type "pc name" and select "View your PC name"

Find your computer name next to "Device Name" (My computer is named "hal"):

To find your IP address:

Click the Start button and go to Settings → Network & Internet

If connected via Ethernet, select Ethernet → Properties. If connected via WIFI select Wifi → Properties.

Scroll down to Properties and click the Copy button * - Which user are you currently logged in as? (i.e., tylerre10) * If unsure, click the Start button, then hover over the "Person" icon:**

Assessor 2k Tips