Voiding Non-Check Payments

These instructions are for voiding non-check payments. For payments that involve a printed check, refer to Void (and unvoid) Check.

Step 1. Void the paid invoice

Open the paid invoice

Double-click on the payment date in the upper-right corner of the form

Click the [Void Payment] button

Enter a reason for the void then click [OK]

When you click [OK], the program will do the following things:

Create an unposted reversing batch in the GL with an apply date of today

Mark the original invoice as voided and set its Invoice Amount to $0

Create an unpaid copy of the original invoice for modification if necessary

If you don't need to modify the invoice and re-pay it, you may simply delete the unpaid invoice and you are done.

If you do need to modify the invoice and re-pay it, continue with Step 2 below.

Step 2. Modify the new unpaid invoice

Open the unpaid invoice created in the previous step and make any necessary changes. Note that there is no need to change the Invoice and Due dates unless they are actually incorrect. Close the modified invoice.

Step 3. Pay the modified invoice

Click the check box next to the modified invoice then click [Pay Invoices]. The Pay Invoices form will open. You will probably want to change the "PmtDate" to today's date so that the Apply Date on the new payment batch matches the void batch created earlier. Close the form to complete the payment.

Step 4. Make and post batches

Click the [Make Batch] button

Switch to the GL and review the two batches that were created:

Post the batches