Click the [Templates] button in the ribbon at the top of the program window
Enter a name for your template, like "Missing Door Violation", then click [OK]
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In the "Letter Body" text area, type the following without quotes: "Dear
"
In the Addressee field combo box, type or select: Full Name
Click on the button [Insert Addressee Note]
The "Letter Body" text should now show: Dear {{Full Name}}
Text inside double curly braces ("{{...}}") will be replaced with addressee information.
The cursor is placed at the end of the insertion point
Type a comma then press Enter on the keyboard
Type Tax Map:
In the Addressee field combo box, type or select: Tax Map
Click on the button [Insert Addressee Note]
Select the "Tax Map" line then click on the right-align box in the Text Formatting ribbon group
Continue entering additional text in the "Letter Body" box until it looks like the following: