Table of Contents

Wayne County Commercial Assessment

Microsolve Manual

The following manual will walk you step by step on how to access the Microsolve system to get Commercial Cost Reports

Note - You must be a licensed assessor to access the Microsolve system. You will also need to have the Assessor2k program open to access the login credentials

Step 1 - Connect

Since Microsolve is an cloud based resource, you must first go to the website to log in. Click the following link or type into your internet browser’s address bar: https://cloud.nemrc.com/


Step 2 - Enter Credentials

Now that you are at the login page, you must put in the credentials. You will also notice, just above the “Log on” button, there are 2 radio buttons. You want to make sure that the “Remote Desktop App” button is selected.

Access Credentials in Assessor2k

If you are a licensed assessor, you can click the [Microsolve Credentials] button in the "Assessors" tab on the Master Menu to view the login for NEMRC Cloud Services. This will be invisible to users without an assessment license.

NOTE: If it is your first time logging in, or your first time in a while, you may receive an extra message saying, “Windows Plugin not found”. You can click on the “Download Plugin” button.


Step 3a - Run the Program


You will now be prompted by your browser asking for permission to run the program. Each browser displays a differently, but you want to allow the program to run. Then you will see a “pop-up” window that displays the app is starting.

                                                                    Google Chrome

                                                                   Mozilla Firefox

                                                                   Microsoft Edge


Step 3b - Run the Program

You will now see a program window open with two files in it. Double click on the Cama option

Now it is time to enter a second set of credentials Refer to Assessor2k's Credentials Section for USERNAME and PASSWORD

Although it appears to be an error, it is not. Click on the "OK" button and the program will continue to open


Step 4 - Using the Program

Now that you are logged into Microsolve, you can begin to find your way around the program. First, let's display some data.

Now that we have some data showing, let's get the data we actually want!

Important Note: If you are here to edit information, be sure to SAVE YOUR PROGRESS as you go. This can be done by clicking on the BLUE FLOPPY DISK icon in the toolbar.


Step 5 - Accessing the Commercial Cost Report


Use the following steps to access the Commercial Cost Report

NOTE: Be sure to save your work prior to running the report!

NOTE: The program can be slow, so we recommend you immediately go to the PDF version of the report. This can be done by clicking the printer icon on the report toolbar.

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Export Excel File With ALL DATA

The following instructions will teach you how to make a Microsoft Excel file out of all of the data in the database. IE. If you wanted to run a spreadsheet where all fields for particular parcels, or even filter results based on particular criteria.

Selecting Fields

You are able to customize what fields you would like to export to your spreadsheet. This can be done by the following steps:

Filtering Results

In addition to field customization, you are also able to filter your results by different criteria such as last names that match a certain criteria or values that are less than $500k etc

Extracting Excel File

Now it is time for us to extract the excel file with all of our filtered selections

Note: At this point in time, the column names DO NOT carry over with the file export. Rename the top row with the appropriate column names you chose to include (ie. a1 ⇒ ParcelID, a2 ⇒ CAMARCNLD, etc) and save.